Incident Control Rooms
These are challenging environments where rapid response is vital. It is critical that the right information be made available immediately to the right people when only seconds can mean the difference between life and death.
There are many variables to consider when designing an incident control room, and usually only one opportunity to get the design right. Their 24/7 operation means the room must be both ergonomically safe and highly functional for its operators. It must facilitate communication between people in the control room and those on the ground. Disaster recovery, incident escalation and business continuity plans need to be executed efficiently and within set guidelines, and shift handover be as seamless as possible.
Critical Room Solutions will enable your team to work with speed and efficiency when it counts. There is usually only one opportunity to get the design right. We help you work through the many considerations necessary to design and implement a control room that is functional, durable, and incident ready.
Western Australia Police's state of the art control centre went live on 1 July 2018 and is now one of the most sophisticated community command and control centres in the country.
Australian control room experts, Critical Room Solutions, working in partnership with electronics security experts, Western Advance, were appointed by WA Police to provide a complete turnkey solution to supply, install and commission the State Government Major Incident Control Centre (MICC) and State Operations Control Centre (SOCC) at Maylands.
The solution includes the installation of two new large video walls, interfacing into multiple existing monitors and projectors as well as connecting to over 35 video sources. Each new wall has sixteen 55inch monitors configured in a 4x4 pattern (thirty two new screens in total); one wall is used for the Major Incident Control Centre (MICC), the other is used for the State Operations Control Centre (SOCC).
The solution is designed to take video and audio feeds coming from various sources, including desktop PC outputs, CCTV streams, internet and free to air television and display the images over a total of 44 screens and projectors monitors and projectors. In addition any audio feed can be routed through the room's PA system. How and what is displayed is completely flexible and configurable for each event type. Multiple feeds may be displayed across one or more monitors. All 44 outputs can be managed independently of each other or linked together.